If so, what are the steps to disable the feature? Should I disable the Call Home Feature on IBM PureApplication system when testing the Network Question by RonLee | Apr 16, 2015 at AM pureapp Accepted answer.
A user was testing the Call Home function and noticed that when a CALL HOME FEATURE SHOULD CREATE THE COLLECTION SET EVEN IF THE PROBLEM TICKET CAN NOT BE CREATED. Be the first to ask a question . Tips for asking questions ; Ask a question relevant to the dW Answers forum.
Answers questions what call home feature pureapplication - - journey cheapThe administrator will open a service request and collect and post the log files manually. When you do the heath checks on the system, see Health Checks and Introduction to Troubleshooting on a PureApplication System at the point when you check for "events" and "problems", look at the new entries to see if any have the 'call home' notation. Submit feedback to IBM Support. IBM PureApplication System only supports forwarding proxies for call home and does not support reverse proxy. You can use the information in this technote to troubleshoot and resolve problems with Service and Support Manager Call Home capabilities in PureApplication System. Collect troubleshooting information and open a service request with all required data.. Directory of worldwide contacts. None of the above, continue with my search You can use the information in this technote to troubleshoot and resolve problems with Service and Support Manager Call Home capabilities in PureApplication System.
Answers questions what call home feature pureapplication journey Seoul
Use the following technotes to contact IBM Support and send in the MustGather information:. See screen image below of typical events after upgrade:. A code fix is being provided in PureApplication System. Check here to start a new keyword search. After making the changes, monitor the Service and Support Manager Call Home feature to confirm all is working as you expect. To resolve this issue, open this URL in a browser to re-enable Call Home functionality:. A fix is available.